Principled Leadership: "Come, follow me, and leave the world to its babblings." Dante, The Divine Comedy

Thursday, April 26, 2007

Slaves vs. Warriors

From King Leonidas in 300 "You have many slaves, Xerxes. But few warriors. It won't be long before they fear my spears more than your whips."

A wise quote from the movie. It is a good thought for leaders. Are your followers driven by fear of punishment or driven by desire for the good of society, company, co-worker, and self? History has provided countless examples of battles fought by true followers vs. slaves and/or mercenaries. Time and again, the true followers are given the title of hero while the others are forgotten.

Leadership in business, etc. is not different. Either you will lead others to greatness or you will be forgotten at best or hated at worst. Which company do you think will provide better employee engagement and pride, customer service, and loyalty?

While adding benefits is a good as a reward for a job well done, as a retention tool it fails. Benefits as a retention tool are similar to the mercenary in an army. If the employee is seeking money for the sake of money, how long will that person stay in the midst of hard times or when offered a higher wage from a competitor? Talent retention is a creeping problem, especially as boomers retire. Offering more money, more vacation, etc. will never bring a company to greatness. The highest value will be effectiveness without heart. And then the pressure is to make sure the employee is compensated highly because there will be other companies seeking that employee's talent and willing to pay more for it. Attraction and retention of talent will prevail because of the company's treatment of people, not solely pay.

7 comments:

Dibakar Datta said...

Perfect, point as a technical manager in IT industry, attrition in our area are very high. Money or benefits never answer the retention always. Policies of organization values the most.

JQ said...

Dibakar datta,

Thanks for the post. What kind of policies do you see working best? What do IT professionals desire to see in their organization that will make it convincing to stick with the company?

Dibakar Datta said...

It depends and mostly they are different in indian organizations. What we have done(currently running as pilot) is the team members are kept out of reach of senior management. All the up and down flow is passed through us. By this way we have created a father figure for the team which we handle. This provide the job security issue address for the professionals. Secondly, in the organization we have made a secret database of employee types comprises of workaholic, adventurous, 9to6 and confused. Now, we allot the tasks within the members according to there segment they are falling into. Like, those who are workholic are given more tasks, adventurous are given new and difficult work, 9to6 are given such kind of work which they can do within this period and those who are confused provide them good hr guidance. We keep a update of the database after each 6 months so that the change in behaviour if happens can be noted and act upon. By this way so far we have retain those professional who have completed 2 years or more in the organization. We have implemented it last year. And we are tasting some success in retention.

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